FAQs

Marshall Food Equipment Service

  • What types of restaurant equipment do you repair?

    Our repair services encompass a broad spectrum of commercial kitchen equipment. This includes fryers, ovens, dishwashers, grills, coffee machines, slicers, mixers, kettles, booster heaters, disposals, and other crucial kitchen appliances.
  • Do you offer emergency repair services?

    We offer emergency repair services 24/7 to help reduce kitchen downtime and keep your operations running smoothly at all times.
  • How quickly can you respond to a service call?

    For service calls received before 10:00 am, we offer same-day response. Calls received after 10:00 am are typically addressed the following day for most repair requests.
  • Are your technicians certified?

    Our technicians are CFESA-certified. They also undergo factory training and are able to service nearly all major commercial kitchen equipment brands.
  • Do you offer maintenance plans?

    We offer customized preventive maintenance plans. These are designed to extend your equipment's lifespan and reduce the likelihood of unexpected breakdowns.
  • Can you work on equipment still under warranty?

    We are authorized to perform warranty repairs for numerous leading manufacturers. These include Blodgett, Pitco, MagiKitch'n, Champion Industries, Eagle Group, Hatco, InSinkErator, Salvajor, Market Forge, Star Manufacturing, Wells, TurboChef, XLT Ovens, Anets, Lang, and others. We encourage you to share the brand and warranty status when you contact us, so we can be the most efficient during your service.
  • What areas do you serve?

    We serve restaurants and commercial kitchens across Rhode Island, Bristol County in Massachusetts, and New London County in Connecticut.
  • Do you carry parts for all equipment?

    We maintain an inventory of commonly used parts and have the capability to quickly source specialized components. This approach helps us minimize equipment downtime.
  • How do I schedule a repair?

    Repair scheduling can be done through direct phone call, by completing a service request form on our website, or via email. Upon receiving your request, we will confirm your appointment and dispatch a technician promptly.
  • What are your rates?

    Our rates vary based on the specific equipment and service required. We practice transparent pricing and will provide a detailed estimate prior to commencing any work.